My Sales rep- Damien was very informative and pleasant . He made my first Chevy purchase a great buying experience. The only issue I had was a conflict in how many complimentary oil changes I would get . I was told in the beginning I would get 2 but at the end it changed to one.

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I traded my '18 Challenger GT in for a used '17 392 Challenger Scat Pack and LOVE it!. The whole deal went seamless from start to finish and everyone I dealt with was professional and very accommodating. Mike Pirozzoli came out to greet me before I even got my car parked. He jokingly asked me why I wanted to trade-in such a beautiful car for one that was a year older than mine, lol. Most of us know the answer to that one, the Hemi is awesome! All the praise you hear about Mike is no lie, he's one heck of a great guy. We took the Hemi out for test drive and I found an issue once we got back that I mentioned to Mike. The driver's side-view mirror was loose and wouldn't hold it's normal unfolded driving position. I drove straight from Pittsburgh to Elk Grove Village (almost 500 miles non-stop, except once for gas) for this car so NO WAY I was leaving without it! They took it in the shop to have a look at the mirror. While they did that Mike offered to run out and grab me some lunch while they checked it out and get my papers in order. Mike didn't skimp with lunch either .... He got me a big Beefsteak with cheese, some kind of weird (but good) loaded hotdog I never had before, large order of fries and a bottle of Coke and everything was delicious. I have bought quite a few new vehicles throughout the years and nobody has ever bought me a killer lunch like that ... or .... ever period! While I was sitting there eating that huge lunch from Mike, Ray Quesada came out to tell me the mirror couldn't be fixed .... bummer, but no big deal. He told me they ordered a brand-new one (also painted to match) and would ship it home to me which arrived about a week later. Thanks to You Tube, I was able to tackle the job of ripping the door apart and replacing the mirror myself and turned out as good as this whole deal did. To sum it all up ..... Great stand-up guys to deal with at Castle North Chevy and I couldn't be happier. They didn't try to beat me up on my trade like two previous dealers did before them. They gave me (fair KBB cash offer) exactly what we agreed to on the phone once they saw my car was what I said it was. I would gladly recommend them to anyone and I personally would deal with them again if the situation ever arises. Thanks to everyone at Castle that dealt with me!

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Everyone we met was friendly, professional, and helpful. I would highly recommend Castle Chevrolet North! There website is easy to maneuver and find what you’re looking for!

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I recently took my Spark in for service, due to the "Service Airbag" warning message that was displayed on the information panel. Megan was my service representative for the work that needed to be done. I was impressed that she had reviewed the service history of my car and appreciative of how she listened attentively as I explained the initial intermittent nature of the warning that became more frequent as time went along. She asked all of the right questions about the issue and whether or not there was anything else that needed attention. She kept me informed through each step of the process via text messages (my preferred method of updates) and answered all of my questions in a timely fashion. I found her to be professional and attentive, with excellent communication skills and a detail for customer service. In short amazing! My recommendation to Castle Chevy would be to clone her!

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Very nice experience. Came down from Wisconsin with my step dad who had bought a car last year from Castle Chevy. Very happy with my new Equinox.

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I have been a Castle customer since they have taken over from Hoskins Chevrolet and have been dealing with Fabian for years and most recently with Steve Hoch who is completely thorough and helpful. Mike Jelonek

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Mike P was very helpful during entire new and trade-in sales process, including availability of demo auto; and follow-up on tire repair and detailing . Excellent attention to detail & service.

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Quick response to my service request... From time of call to work finished was about an hour total... Very pleased... Comfy waiting room

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