Customer Testimonials
Mauricio helped me getting my dream car. He was very nice, answered all my questions (and I had a lot of them), helped me understand my new car and also offered to help in the future with any question I’ll have. Everything went smooth, went fast and in less than 2 hours I had my car. I highly recommend this dealership, they worked together in a timely manner to get me approved and speeded the process, everyone was nice, not pushy, I felt good in dealing with them. Thank you all!
Easy to arrange an appointment. Friendly staff. Frequent communication with service tech while work is being completed. Professional staff who produce quality work. Best part is i don't feel like they are trying to sell me work that isn't necessary. Customer waiting area seems dated and lacking in amenities compared to some other dealers but that will not dryer me from continuing to rely on them to service my car
Awesome experience with Castle! I came in looking for a specific vehicle they didnt waste my time, made it simple quick and easy and gave me a great deal. I will be buying all my cars with Castle from now on!
Castle did excellent work on Tahoe! I will definitely be returning for future service.
Feel like I am driving a brand new car! Everything fixed and working again. Brian the service advisor is the best. So thankful I found Castle Chevrolet North.
One of the easiest car buying experience that I’ve ever had. John Lee was great
Bought a used car from here last week. Very smooth process. Mike and Nassar were great and the free delivery was very helpful. Nothing to complain about at all, all good. I appreciate the no-nonsense pricing rather than the games that other dealers seem to try all play these days.
My praises to Mr. Zach Schatz for his help. Castle dealership was very busy, booked out for a week. My car had to be pushed into the service bay. Zach could have told me I would have to wait for an appointment but he took the time to see if he could help. This is rare in service today. My appreciation and business will always go Castle Chevrolet North. THANK YOU ZACH!
I highly recommend this dealership and Mr. Zack Schatz.
For details please continue reading.
My Chevy Malabo had just a week prior had a clean, ready to go ... Read More Google - Jul 10, 2025
Felix Contreros did an excellent job! Thank you very much for your help with my purchase. I will definitely be back again!
I purchased my 2022 Tesla from castle it was a great experience, the staff was very friendly and communicating, Felix contreres was my salesman, he was very easy to communicate with very helpful and coordinating.
Everything was handled professionally and the details about my car's inspection were sent to me via text and email.
My apologies, it is more of a 4.5 stars
The service advisor was prompt and courteous
Came in for oil change and tire rotation, so far no complaints, time wise there is a little bit more room for improvement
I asked if the driver side door misalignment can be fixed (whistling noise even at low speeds) at this time or schedule a separate time. Astonishing response from the technician, looked at it and couldn’t find anything wrong. The later gentleman needs eyeglasses or tape measure, it is definitely visible!! Or noticeable when compared with other trucks in the parking lot
... Read More Google - Jul 9, 2025
Brian F. the service advisor did a great job of keeping me posted on progress. I appreciated his explanation of the bill. Jaryd C. Is very thorough with my hybrid.
Thanks Castle Chevrolet for the excellent service on my Chevy Bolt.
Our service advisor Mark Dunlap always ensures we have a wonderful experience, keeping us informed of the status of our car, explaining repair costs and options if available. Mark is honest, always helpful, and explains the repairs in detail. Excellent customer service!
We came in to trade in our older car for a new car. Upon arrival,we were greeted by the salesman who showed us several cars until we found the right car. The Salesman and Manager did a fabulous job with giving us the best price for our trade in and new vehicle. While finalizing the paper work, Our 2 yr old was hungry. Our salesman was generous to use his own car to get my son McDonald's. 5 stars to john Lee. Thanks to the manager Ed finn and salesman John Lee for a great experience at the dealership. Well ... Read More Google - Jul 8, 2025
Andy the Corvette specialist is great to work with and very informative!
Very friendly staff, clean and well-organized service department.! Thanks Andy for your help and for sharing your expertise!! I my go-to dealership to service my C8 Corvette Z06!!
Castle fit us in on short notice. Zach S. informed & helped us in the best way as is his usual fashion. The work was done quickly. It was done well, in a clean way & was reasonably priced! I left another dealership in Wheeling that starts with a T because of their unethical way of doing business and Castle took us in and adopted us as part of their family. I highly recommend!
The service is excellent at Castle North Chevrolet. Thank you Brian and Mark.
John Lee is the guy you’re looking for in a salesperson, hands down the best… Thank you John
Upfront, professional, and a pleasure to do business with. Could not have asked for a better car buying experience. Shout out to the sales manager and sales consultant. Highly recommend.
Mauricio was wonderful to work with. Answered all my questions and treated me like family! Would highly recommend buying a car from him here!
Castle got me in quick. Found the problem. Mechanic was a mechanic. He knew how troubleshoot.
Scheduling was easy and check in process was professional.
Zach schatz is the best hands down really cares and goes the extra mile there should be more people like him He should be the example on what to strive to be
Only oné hour wait and recieved a free car wash !!!
Fabian was fantastic!! All workers excellent!!
⭐ 1 Star
⚠️ WARNING: This review is about Castle Collision Center, NOT Castle Chevrolet — but they share the same building and name, and that’s exactly the problem.
I brought my car to Castle Collision Center in Elk Grove Village after an accident in August 2024, assuming it was part of Castle Chevrolet because of the shared location and branding. Turns out, they are not affiliated at all, and I only learned this after months of frustrating delays and mismanagement.
The repair job should have been simple: a rear door, trim, paintwork, and a damaged wheel — which was fully paid for by my ... Read More DealerRater - Jun 22, 2025
I just purchased a brand new vehicle from Castle Chevrolet, and I have to say my experience with the people I dealt with we’re friendly, straightforward, and honest, my salesman John was great, he explained to me that he had to order the vehicle and took me through the process of ordering the vehicle and what to expect from manufacturing to delivery, Once the vehicle arrived, John gave me a call, when I got there, the vehicle was parked out front gleaming as it should. After signing some paperwork, John took me to the vehicle And spend some time ... Read More Google - Jun 21, 2025
Brian is the best. Great service ! All repairs and maintenance explained well. Completed quickly.
Great experience buying the new Chevy vehicle. Damien was professional and social, helping me out with the purchase. Great environment will recommend Castle Chevy.
I highly recommend Castle Chevy North for their outstanding service department. Everyone is so nice, knowledgeable, and honest. If you have an EV vehicle Jaryd C. Is the best. He truly knows electric vehicles and has such passion talking about them. I got my first year maintenance done. After the process was over he talked to me about the car, discussed all that was done to my car and answered my questions etc. He is genuinely a cut above the rest!
Twenty five years excellent sales and service and communication from all departments. (Steve, customer always coming in after working all night.) Outstanding competency w their teams all departments.
I was treated courteously and given a fair price for my trade in. Unlike other dealers who shuttled me back and forth between showrooms and disrespected my trade in Castle actually brought a vehicle from another location for me to test drive, which I did purchase.
Jaryd Carvell is our mechanic at Castle and he is always very kind, informative and professional! We always have a wonderful experience at Castle because of Jaryd.
Mauricio and Nassar are amazing! We brought in two cars to trade in and didn’t expect to be leaving with the exact car my husband wanted. Very professional, kind, conversational and not in a salesman-y way. They explained everything so well, answered every question realistically with no agenda. My husband and I felt extremely comfortable with their offers for the cars we brought and the car we purchased was exactly what we wanted at the perfect price. Together we have purchased 6 cars from different dealerships and Castle Cars has been our favorite experience to date. We will be coming ... Read More Google - Jun 12, 2025
GM dealers should be sent here to learn how to provide professional service.
Fast service and free car wash was very nice tech was very friendly and took care of my coupons I had for oil and tire rotation
I can’t say enough positive about my experience with Castle!!!!! John is sales is AMAZING and I only wish I would have gone sooner! He went above and beyond finding my car and I’m loving it!!
Best experience ever Mauricio was amazing and accommodating, made buying my son a car a breeze ! Ed helped us with any other questions we had and made sure everything went smoothly when we had a small problem he took care of it quickly ! Also brief visit to service treated well in out fixed ! just an all around great dealership ! we will definitely be back !
Keep up the great work ladies and gentlemen!
Super friendly very nice to deal with!
All the staff was extremely good and helpful. They gave me time to view the vehicle and didn't feel pressure from anyone. Ed Finn is great sales manager very professional and trustworthy person. Lukasz was pleasant sales consultant to work with. Thank your staff for all kindness that was provided to me during my visit.
Mike was an amazing sales person! He was sociable, told me what I needed to hear and helped me fall in love with my Equinox! He made a great sale and made sure I would be recommending him to others! Thank you Mike!
Honestly the most pleasant car buying experience I’ve ever had. The salesman was very helpful and not pushy. The finance person was efficient and pleasant. He also did not try to sell us on things we were not interested in.
After Currie motors dealership told me parts are 3 weeks out which turned out to be 6 weeks without ETA I went to Castle Chevy North and the guys took care of me the same day. No wait time , no bs , no delays , they got me in and out the same day with late appointment. Would recommend this service 10/10 , don’t waste your time going anywhere else!
Mike P was an extremely attention to detail salesman. He made the buying experience very easy. His attention to detail with a minor matter post sale was really appreciated. Ed the finance guy was also very professional and helpful in the financing of the purchase. I would definitely consider another automobile purchase from Mike and Ed at Castle Chevrolet in Elk Grove Village IL.
Was a great experience! Very knowledgeable and gave me a good deal!
Detailed explanation of what needed to be done. Pleasant service department Work performed in a timely manner.
The folks at Castle Chevrolet North always amaze me. Only because Automotive Dealerships get a bad rap from the public sometimes. They are Friendly, Courteous & Professional. All my repairs are done properly. I never have an issue. Keep up the great work!
Guy McMillan has for many years been the best sales representative in the business. As always his knowledge of the automobile business is unmatched. PS. He is also a fine man. You’ll always be in good hands with Guy as your sales representative.
Had a great experience buying my new car from John Lee at Castle Chevrolet North. The process was quick and thorough. John took the time to work with me and my budget to find the perfect fit. Everyone that I worked with there took the time to explain the process to me and I felt confident with my purchase. I would highly recommend this dealership if you’re looking for a new or used car.
Very professional and made everything easy to understand.
Brian was my service writer and he did an excellent job making sure my truck was all fixed up and ready to go and made contact with me multiple times on updates. Mike was the technician also working on my truck and he went above and beyond making sure everything was fixed and was working.
Best Corvette mechanic in the Midwest.
The staff and the people are all class acts!!! The work is absolutely incredible. Can’t say enough about the staff. Honest angry people!!!
Kevin Cayton and Amber his assistant go hard to get you approved love them for that!
I brought my EV in to Castle Chevrolet North to be serviced specifically by Jaryd for a software update that couldn’t be completed by other dealerships. His tech knowledge & passion for the EV’s is off the charts. He also has a great work pace, kept me updated & went above & beyond. Exactly the type of guy that you want working on your car & I will continue to go out of my way in the future to receive service from him.
Dan J. The sales manager was amazing from start to finish. He was very straight forward and tried to accommodate our vehicle needs to the best of his ability. We can’t thank him enough for being kind and courteous. Mike P. Also did a stellar job in explaining the new vehicle features and how to use everything. Nassar in finance was also great and made everything super quick and easy to understand. Thank You Team Castle in Elk Grove for finding us the correct vehicle and making our visits enjoyable.
Zack was very helpful in working to make sure my warranty was honored. Perfect service,
I recently had my rear brakes serviced at Castle Chevrolet along with a few other minor repairs. They did an excellent job and completed everything in one day as promised. One of the minor repairs was for a rattle that had plagued me since another repair shop had done the front brakes. They solved the problem immediately with only a minor part needed. I highly recommend Casyle Chevrolet.
Called and talked to a woman on the web sales side said both cars would be at the dealership. They weren’t so the sales manager and salesman made up for it. It was pleasant to deal with people who knew what they were doing! Great experience and great people I would recommend this dealer in Elk Grove to anyone.
Outstanding dealership Much to my surprise Will send a referral to John Lee
I have purchase truck on April 12 2025
Sales guys were really helpful and knowledgeable but here positive impression ends. Finance manager first tried to sell me extended warranty. When I refused he got upset and still didn't give up and kept trying and not taking no for answer. In some point I have asked how much was extended warranty. Finance manger: "twenty eight. ninety five" it was confusing for me so I asked: "three thousand?" He: "No! twenty eight ninety five" I asked again: "so three thousand?" He: "No! twenty eight ... Read More DealerRater - Apr 28, 2025
My serpentine belt was making a loud chirping noise and of course, when I brought it in it wasn’t because it was humid & raining, but they replaced it for me and now the noise is gone. Thank you, Mark and thank you Mauricio and everyone at Castle love that dealership.
Great service,good prices.
Andy is a top notch Corvette mechanic - active on the forums and very thorough. I do a lot of work myself, but any time I get into a project too advanced, he bails me out! Easy scheduling, good communication from the office, and overall great work. Highly recommended, thanks Andy!
Zach, Mark & Jaryd are all both salt of the earth gentleman. This dealership is incredibly trustworthy, caring & honest. I will always return to this location regardless of how far I move because they’re the only people I trust to work on my vehicle. Thank you all for providing above & beyond customer service. You have a loyal customer for life!
Yesterday, I was able to purchase my new to me, 2020 Chevy Colorado with such ease and straight forwardness. Damien and his team at Castle Chevrolet North were extremely professional, honest, and upfront with their deals and were able to work with me and make sure I was comfortable with the deal we made. By far the best experience I have had at a dealership and purchasing a car. I would definitely recommend Damien, George, and the rest of the Castle Chevrolet team.
Castle Chevrolet is bar none the most professional and honest dealership around. Brian and Mark are two of the most knowledgeable Service Managers in the entire area. Castle must have a policy of only repairing what needs to be repaired and not add on a bunch of other stuff to jack up the price. The very 1st time I went there I felt at ease! PS thank you Brian your the best!!!!!🌿
This was a smooth service visit. I arrived and they started right away and were finished within the promised time-frame.
Excellent services
Great experience today! Mike was so helpful and guided us through the process without any pressure or unnecessary sales. Jaryd the technician was also fantastic and explained the EV mechanics in accessible detail. Highly recommend this dealership!
Our sales consultant was John Lee. My husband and I were looking to buy a 2025 Equinox. John was probably the most patient, fair and knowledgeable salesperson I've ever worked with in all the years of us purchasing vehicle. He listened to our requests and concerns and worked with both of us to get the SUV we wanted. Once the deal was finalized, John sat in the SUV with me and went over all the features and buttons to familiarize me. Both my husband and I were very happy with our experience with John and his team members (including Nassar ... Read More Google - Apr 18, 2025
Oil Change
Straight forward sales process. No games. Fast and friendly service. I would not hesitate to buy another car from Castle Chevrolet North. Shout out to Susan, Mauricio, and the finance team. Thank you
I came in to have the key cut and programmed, and was surprised that the quoted price and the price given at the shop were different, fortunately this dealership honoured the quoted price. The brand new key looked beautiful it was a job well done.
$150 just to turn off the tire light indicator??? No.
AWESOME! These guys are professional and always gets me in and out of the service department. They are first class.
Castle Chevrolet North has the best technician for my Chevy Volt in the Midwest. I won't take my car anywhere else.
Went in for service on my C7 Corvette. Brian and Andy are very detailed oriented and took great care of me and my vette!
