I was very pleased with castle chevyrolet north professionalism and how they were couritious to customer's. Entire staff that I made interaction's with were very kind and professional. I like to mention Julio Saucedo as being the salesman who helped me in finalizing the purchase of my vehical. Julio went above and beyond to insure the satisfaction of the customer were met and he did just that and more. First I like to give Julio Saucedo the five stars that he deserves and earned thank you very much for all your help.
The process was quick, easy, and the staff was very helpful. We were happy with our trade in value. We look forward to our relationship with Castle Chevy.
Cannot say enough praise for this dealership. I have been buying from them for years. I only deal with Mike P. He is one of the finest salesperson on earth. No pressure he looks out for your interests. He is great. From start to finish as always SMOOTH NO ISSUES NO HIDDEN COSTS EVERYTHING IS UPFRONT WITH THIS MAN. If I were to move to Fld. I would drive back just to buy from this man and Castle. The only fault he has is a Bears fan but you can't hold that against such a fine outstanding man. Don'...
Fabian and Pat were great. Super helpful and efficient. All in all a very good experience!!
The whole team was very professional and ethical, which doesn't always happen with car dealers! They were also straightforward in dealing with us. Their kindness felt genuine rather than put on to make a sale.
Castle Chevrolet provided the best service I’ve ever received as it relates to purchasing a car. Mike P. Is an amazing salesman and I’d recommend anyone interested in purchasing a car to visit Castle Chevrolet and see Mike P.
Went to dealership just to look, was met by Mauricio who was very professional and courteous. He answered all of our questions and was very patient. There was no pressure and we came to a deal that we were both happy with. I would highly recommend Mauricio and the Castle Chevy North Sales Team for your next vehicle purchase. It was hassle free and a calm process. Thanks Castle! Todd K
I was treated with respect and courtesy through my whole buying experience. My sale person, Dan J. was exceptional. No regrets!
Purchasing a new car is stressful! My Team, John Lee, sales & Rick DeLaTorre, General Manager, made it easy and as stress free as possible. You are treated like family from beginning to end! Thank you gentlemen for your professionalism and kindness. I highly recommend Castle Chevrolet North!
Flew all the way from Missouri to Chicago to purchase a vehicle. My entire experience was pleasant and Nate Montoya rocked at making the process run super smooth! I would highly recommend them!
Mauricio is excellent seller, good atention, good car, good price. Every thing in the dealer very good, good service, properly clean inside and outside the car. Recomended
Best car buying experience I have ever had. Fast, efficient and friendly. Highly recommended. Great selection of used cars and good prices. I will refer all my friends.
Thank you soo much Mike P. and Ed for your professionalism, friendliness, wonderful customer service and above all for making my car purchase possible. -Monica Y
This was my first visit to Castle Chevrolet North. They were responsive to my needs, friendly, professional, and showed genuine care and concern for me.
Thank you soo much Mike P. and Ed for such wonderful customer service and making my car purchase possible. -Monica Y
Great service and none of the typical used car hassle
We bought a 2018 Equinox and had a wonderful experience! It was low pressure, low stress. Pat O'Brien was our salesperson and he truly made it a great, fun experience. We will be back to see Pat again soon and I highly recommend asking for Pat!
I saw Fabian for a buy out of my lease. He was efficient and friendly.
Before we left home I wasn't sure if this was going to be a wasted trip (160 miles) or if everything would work out. When we met Mike and talked I had a real good feeling that we could get a deal done. The car was just what I wanted and we had the deal done in about an hour. They got a car they wanted and I got the one I was looking for.
I showed up early no problem my service rep got me checked in quickly for an oil change and tire rotation on my 2018 Silverado. I had to wait at the dealership and she gave me a very accurate wait time she also let me know no additional service was needed and offered me a free truck wash. Great service fair prices wins my business.
Arrived early no problem my service rep jumped on my check in like now she kept me well informed I waited and her timeline was great. No additional service was needed and I was offered a comp truck wash. My truck takes extra oil and I had the tires rotated total charge well under one hundred dollars.
Stopped in after making an appointment online. Was greeted by Pat O. who listened to what we wanted to see. He got the car right away for us to test drive. For buying a used car the process was less stressful than it might have been thanks to Pat. Purchased a low mileage older small car at a fair price given the current market.
Pat & Ed did such a great job getting me into a new vehicle. 110% from both of them! Great experience! So glad I decided to go to Castle Chevy in Elk Grove 😁
I purchased a certified used Chevy Volt. Mauricio was excellent, He was very helpful in getting everything done in a timely manner. Very pleased with my experience with him and Castle Chevrolet North. Thanks
Mike Pirozzoli and Patrick O'Brien were amazing salespeople/representatives of Castle Chevrolet. I 1000% recommend coming here if you're in the market for a Chevy vehicle, new or old. Mike won't steer you wrong! They gave me a better value for my used vehicle than dealerships in Chicago.
John Lee was amazing to work with. He was patient with me while I went back and forth on what I was really looking for. Not to mention so helpful during and after the buying process. Fabian Guercio is great to work with as well. This was my third new vehicle purchase with Castle and sitting down with him to wrap up all of the paperwork is like sitting down with an old friend and catching up. Lots of laughs! I have always had great experiences with the staff at Castle Chevy North. I am certain that I will be ...
This was the first vehicle that I purchased from Castle Chevy North. When I need another one I will return for a no hassle quick buying experience. Mauricio was over the top helpful in every facet of the experience.
Castle Chevy North and their entire team were outstanding in every way! They were friendly, knowledgeable, and incredibly professional every step of the process. Mike Pirozzoli was so warm, welcoming and accommodating, and he made sure that we left the dealership as 100% satisfied, happy customers. He went above and beyond for us, and we would highly recommend him and Pat to anyone looking to purchase a car. Additionally, George was so speedy and thorough in getting our paperwork finalized...he was also unbelievable! We have visited many dealerships in the past, and Castle Chevy North was the most top-notch service ...
They had agreeable financing terms with pleasant and helpful staff who gave excellent input for my decision making. I will return to this dealer first when looking for my next vehicle.
Everyone is very helpful and professional. Outstanding customer service. Nassar made sure I was completely satisfied with the purchase of my vehicle and explained in detail how to operate my new vehicle. Nassar is an asset to your company.
John Lee was extremely helpful both during the buying experience, and orientating us to our new vehicle after purchase. He understood our needs and did everything possible to make us feel comfortable and happy with our new Tahoe.
I appreciated that my car was done the same day so I could have it for work the next day as I use my car for work
Very clean.Everyone was extremely nice.It was the quickest I've EVER purchased a vehicle.My salesman, Nate was extremely nice and helpful. It will be a pleasure to take my car there for service. and they didn't try to sell me anything additional which I appreciated very much. Btw. Hate is not on the list to be rated but I give him 5 stars.
Castle is a great dealership. This is the 2nd car my family has purchased from them. They went above and beyond so I could get the car I wanted.
Had a great experience, all our questions were answered, friendly, professional our sales associate Pat O'Brien was the best. Helped above and beyond. Definitely Recommend, Castle Chevrolet!
Everyone was very personable and courteous. They made sure you were satisfied before leaving. I would recommend them to all of my family and friends.
Each associate that worked with me through my car buying process was friendly, and attentive. They made sure I left the dealership with zero unanswered questions and with full knowledge about the ins and outs of my new vehicle. This was my first time purchasing a car, and I was expecting a grueling process, but the staff made my experience simple and painless.
Customer Service Was So Excellent Very Positive Attitude. And Was Also Very Helpful I Will Recommend For People To Purchase A Car From Here You Won’t Be Disappointed. I Love My New SUV Thank You Guys Again!!
Daughter wanted a car and guess who had it? Mike Pirozzoli at Castle Chevrolet North was on it! He made my buying experience phenomenal! Thanks
Return customer....”Thank you” again....Fabian and John for another great experience leasing our 2021 Equinox....John knows ever button and whistle on this vehicle and shared all his knowledge with the excitement we experienced at the moment...Thanks John,!
Norma was absolutely amazing. She was really understanding that I had a budget that I wanted to stick to and that no one should ever make me feel uncomfortable just to sell a car. This dealer did everything possible to make sure that my car buying experience was as pleasant as possible. I couldn't have asked for a better first car buying experience.
Pat O'Brien was so easy to work with. Felt comfortable and not at all pressured from the moment we walked in. Would definitely recommend to friends and family,
4th truck purchase from this dealer ( formerly Hoskins ) in 20 plus years. From Allen on the web, to sales and finance ( Pat and Fabian ), to service, these people are spot on. Fair prices on both ends of this purchase. Took the new one back for some add-ons; loaner ready immediately. Top shelf outfit IMO.
Thank you guys for the smooth and quick purchase of my Wrangler I’m in love!!!! Thank you to Norma for being so kind and attentive.
Was, hands down, the best car purchasing experience! Mike Pirozzoli was a pleasure to work with and made everything very easy! He worked with us and got everything we needed! Will definitely go here to purchase in the future!
Great experience and overall visit. This is my third lease at Castle and it works. From Allen in the web department to Pat in sales and finally finance everyone was great.
The place was clean, organized and someone came to greet us right away. They were knowledgeable without being condescending. I felt comfortable asking all the questions I had. Great place!
Nate was very pleasant to work with and was able to get exactly what we were looking for from another dealer. When there was an issue with the car upon arrival to the dealership he assured us it would be taken care of and it was without any other incident. We appreciate his time and dedication. We look forward to making another purchase in the future.
Pat O'Brien was very professional, personable and helpful. Everyone at the dealership was very nice. Fabian was very nice as well. I hope to get many trouble free miles in my Silverado.
Just bought a 2021 Tahoe and very happy with my experience. Great staff, great service. Would recommend to anyone. In fact I already have. Thanks again!
Starting with Pat McInerney recommending this dealership, to John Lee as my Sales "dude" and then finally working with Fabian ? - my overall experience was outstanding! Thank you for making this an enjoyable transaction.
Great service, quick and easy process. Mauricio and Ed were great to work with. They helped me get what I needed on my trade and to a payment I was looking for. Would definitely buy from them again.
I found Castle Chevrolet North to be very helpful and friendly I felt very comfortable talking with the salesman and manager. I felt they gave me a very good and fair deal on my purchase I would definitely recommend them to my friends
These guys are amazing! Mike is the best, friendliest salesman I have ever worked with. He made sure everything went smoothly. Will be back for my next purchase.
They told me to come and check this 1 of a kind - gave me a Better price than advertised, and the Wagon was Perfect ! They even did a Better deal $$$ Thanks Castle........
I’ve been to a couple of dealerships, here at castle I was approved and they helped me to get a fantastic deal and they made it quick and easy!
Got a car last week, and it rides great! They were as quick as possible, and Nate Montoya made sure I didn't leave without test driving at least one of my wishlist vehicles. Good deal, and a great experience. Ed, the manager, was always available to help and made sure I was comfortable and satisfied. 5 stars! Very happy!
Easiest car I have ever bought. Castle reps were responsive, not pushy, easy to work with and even checked in. For a dealership that was more than 500 miles away from me, I felt right at home. Would easily buy another car from them! Dan
I work with Norma so trust and friendly I trust her threw the whole process was awesome experience will definitely tell people to come see Norma
Very Very Helpful. Bought a car online from this dealership and everything from start to finish was excellent. I would highly recommend shopping with them.
Fabian and John were absolutely fantastic!! They made purchasing our new car easy!! They went above and beyond to make us feel comfortable!! Thanks again and happy holidays!!
Bueno el salesman Mauricio Hernandez nos Brindo un servicing exelente se todo un professional muy amiable y contesta Todas mis preguntas graciasyo si recommends el Para Para otras personas
We are very excited about the Pre-owned car that we have just bought at Castle Chevrolet North. Patrick and Mauricio were supportive in finding the best solution for us to purchase our Honda. We will definitely come back when we are ready to upgrade to an even better car!
They had a nice selection of trucks on the lot. It was nice working with Pat on getting a good deal on the truck I wanted.
By far the easiest and quickest car buying experience I've ever had. They set a new standard of excellence. From the salespeople to the finance/management team, everyone was excellent.
Thank you Michael for being so easy to work with and making sure we received the best care that could be given. By the way, the coffee was above and beyond! Thank again and God bless! Dan Smith
Thanks to Nate Montoya for making my first new car purchase in over 30 years very enjoyable. Nate was very personable and friendly. I was a little nervous going in, but as soon as I met Nate I knew it would be a good experience with my purchase. Kudos also to George in the finance office for going over the paperwork. and making it a little easier to purchase the extended warranty. Thanks Nate and George. Castle Chevy you have two excellent employees! I give Nate 5 STARS!
Good service Mr Pat Obrien and Ed made it possible for me to buy my Dream car. Awesome guys! Would definitely recommend very straightforward and will work with you.
Castle Chevrolet North is the Best around. Thank you Fabian, John and Dave. Walked in to see Fabian, 2 hours later drove home My New 2021 Trailblazer. They make the new car buying process so easy. They explain ever detail and do not pressure you to buy. Best new car prices around.
Overall, Castle Chevrolet North is the best dealer I've been too, it just feels great walking in and good vibes. This is my second vehicle purchase from them.
Mike was the best sales man in that joint. He was friendly and very helpful. Made the buying experience easy and quick. I would definitely recommend going to see him if you are looking to get a new car!!
Everyone was very helpful. Mauricio Hernandez listened to what I asked for and delivered! Buying a used car is never easy, but it was at Castle North!
Wonderful experience! Could not have asked for a more friendly, knowledgeable, efficient staff! I love my new car and am looking forward to out partnership together! Thank you.
Great place and people to do business with . I will definitely use them for all my car needs
From the moment I walked in the door until left with my brand new vehicle, I felt like royalty. I love Mike P. and Pat W for their professionalism and detail insight on purchasing a new vehicle. I will ONLY buy from them and will continue to send all of my family and friends to that location.
This was the most amazing experience I've ever had a car dealership. The salesman are very friendly and very knowledgeable. I absolutely love them. I will definitely be going back for all my car needs.
we have been doing business with chevy for years at hoskins and now castle have allways been treated nice very satisfied went in for oil change ended up buying a new car pat mcinerney my neighbor is body shop mgr he got us together with castle
Decided to go to Castle Chevy after I saw a Facebook post shared by a friend from Pat Wells. I was welcomed with open arms, was consistently given updates through buying process. This is the best experience I've had purchasing a car in over 15 years! Will definitely buy another vehicle based on my experience.
Working towards a goal and Mauricio Hernandez made it happen. A great APR after a repo on credit with a great bank. Thanks for all your help.
We have purchased many Chevys over the years. Dealing with everyone at Castle has been a pleasure. I would recommend Castle Chevrolet to everyone. Great job!
I came to the dealership knowing exactly what I wanted. They had a model on the lot that was missing one small feature. They ended up finding one coming straight from the factory. Only took a couple days and was perfect. The sales staff was great to work with! My first car purchase in over 12 years and my first brand new car. The team made the experience enjoyable.
Everyone I dealt with was friendly, patient, and easy to talk to. It seemed everyone was concerned with making sure I was satisfied. There is a reason I have purchased 3 cars here.
Great service and no pressure buying. It was a pleasure dealing with Mike P. and the team. Love the truck and glad I bought at Castle.
I purchased a used vehicle, from Castle Chevy. They were very helpful and informative throughout the process. The day I purchased, I noticed I had a very small crack in my windshield. They were nice enough to take care of that for me. Great customer service and staff.
We enjoyed working with Castle Chevrolet. Everything went smooth, we did everything online as we were from out of town. Everyone was friendly and helpful.
It sure was a pleasure dealing with Castle Chevrolet, they took excellent care of me and covered all details perfectly in ordering and delivering my new Corvette
I went to Castle Chevy North with a specific car in mind that I had researched well online and wanted to check out. The salesman, Nate, was ready to answer any questions in a Covid safe manner and provided the keys for a test drive right off. He allowed me a lengthy test drive without being in the car. This gave me the freedom to more closely scrutinize how the car drives and responds. It also gave me a chance to try the features in the car and come back with questions. The car was everything that it was advertised ...
Top notch, friendly staff! They made the purchasing process as easy and painless as possible. Can't say enough about Mike, our sales rep. He was just fantastic!
Nate Montoya was a very professional young man who put me at ease as he walked me through the steps of buying my Cruze. The team at Castle Chevrolet has always made me feel good about dealing with them. Thank you to the sales and service team.
Damian is a prince among men. He provided an easy, honest, knowledgeable, and pressure-free experience In purchasing my lovely, blue Equinox. Thanks, Castle North!
Outstanding Sales and Management staff at Castle Chevy North!!! Extremely pleasurable experience as the Staff really knows how to treat their customer and address any questions that their customers may have!! We would definitely buy another vehicle from Castle and recommend to our friends!!!
Team at Castle was very professional. My experience was quite efficient. The overall experience was better than I anticipated. I highly recommend the team at Castle.
I recently purchased a Chevy Blazer. Nate Montoya was great and made the buying experience pain free. I hadn’t purchased a car in 10 years and was dreading it. I highly recommend Nate and Castle!
I bought a new Traverse from Castle Chevrolet North and had a great experience. My sales guy (Nate Montoya) was great from start to finish. We came in without an appointment one day but Nate quickly pulled up a couple different trim levels for us to test drive and answered all our questions. The whole experience was low pressure. When we decided to buy, I asked Nate why another nearby dealer was offering a lower a price. He explained in detail why that might happen. I did my due diligence and called and visited the other dealer. I found out ...
This is my second car that I purchased from Castle. They are extremely helpful and very accommodating. They had a lot of selection to choose from compared to other.
My salesman Mike Pirozzoli was great. Very knowledgeable. Did his best to get Me the car I wanted At the best price. Thanks again Mike!
I was impressed with the online pricing/payment calculator for new vehicles. This feature is what brought me in to make a purchase. I appreciate the transparency Castle Chevrolet provided me. This is the eight vehicle I have purchased and I can honestly say it was the best experience for my needs.
Nate was a pleasure to work with and made the experience simple and hassle-free. We were able to get the car we wanted at the price we expected without any of the games that come along with a car purchase. He answered and resolved all of our questions/issues quickly, and we were able to drive away excited for our new adventure!
the staff at Castle was great. Damian in sales was well versed and knew his stuff. George in finance and Ed the general manager on staff that day were easy to deal with and straight forward. don't hesitate to visit if your in the market to buy.
Had a great experience here! John lee welcomed us and made us feel very comfortable. He and Pat worked very hard to have us walk out happy; and we did! Thank you for being so patient and kind to us! We are beyond happy with the service we received.
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